Privacy Policy

This Privacy Policy explains how we collect, use, and share information when you use Thumbformance (the “Service”).

Operator: Individual (Germany)

Contact: support@thumbformance.com

1. Information We Collect

A. Account Information

• Email address
• Name and profile image (if provided through Google sign-in)
• Authentication/session information needed to keep you signed in

B. User Content (Private by Default)

• Images, thumbnails, uploads, assets
• Editor projects and saved designs
• Text you provide in tools (titles, scripts, hooks, descriptions, tags, keywords, prompts, notes)

We treat uploads and projects as private by default and do not publicly display them unless you choose to share them through features we provide.

C. Usage and Analytics

We collect usage signals to operate and improve the Service, such as:

• feature usage, clicks, impressions, saves, searches, and similar events,
• basic log data (timestamps, IP address, device/browser info) for security and reliability.

D. Billing

If you subscribe, we store billing metadata such as:

• Stripe customer ID, subscription ID, plan/price identifiers,
• subscription status and renewal dates.

We do not store full payment card details. Payments are processed by Stripe.

2. How We Use Information

We use information to:

• provide the Service and its features,
• save and restore your projects and preferences,
• process requests you make (including generation features),
• manage credits, subscriptions, and account access,
• monitor for fraud, abuse, and security issues,
• improve performance, reliability, and user experience,
• provide support and communicate about the Service.

3. Legal Bases (GDPR)

If you are in the EEA/UK, we process personal data under:

• Contract (to provide the Service),
• Legitimate interests (security, analytics, improvement, fraud prevention),
• Consent (where required for non-essential cookies or similar tech),
• Legal obligation (tax/accounting/compliance where applicable).

4. Cookies and Similar Technologies

We use cookies and similar technologies for:

• Essential functionality (authentication/session),
• Preferences (remembering UI settings),
• Analytics (understanding usage to improve the Service).

Where required by law, we will request consent before using non-essential cookies.

5. Sharing and Service Providers

We share information only as needed to run the Service. This may include providers for:

• authentication (e.g., Google sign-in),
• email delivery (magic links and service emails),
• billing and subscriptions (Stripe),
• hosting/database infrastructure,
• file upload and storage,
• analytics and logging,
• AI/generation providers (only when you use those features),
• external data providers used for keyword/research features.

We do not sell your personal information.

6. AI and Automated Processing

When you use generation/editing features, we process the inputs you provide to return outputs to you. Outputs may be generated by automated systems and may not be accurate. You control what you choose to publish or use.

7. Data Retention

We keep information as long as needed to:

• provide your account and saved projects,
• maintain service logs and security,
• comply with legal obligations.

You can request deletion of your account and associated content by contacting support@thumbformance.com, subject to legal retention requirements.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To exercise rights, contact: support@thumbformance.com

9. Security

We use reasonable safeguards designed to protect data. No system can be guaranteed 100% secure.

10. International Use and Transfers

We operate from Germany and may use service providers that process data in other countries. Where required, we rely on appropriate safeguards for international transfers.

11. Children

The Service is not intended for children under 13 (or the minimum age required in your country). Do not use the Service if you do not meet the minimum age requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and may provide additional notice if changes are significant.